Just came across a relevant article:

https://restofworld.org/2022/south-korea-star-ratings-trouble/

tl;dr “star rating terrorism” is ruining lives

But why is there no data for Norway…?

I’m afraid $85M are peanuts in relation to the revenue Zoom made owing to the pandemic.

/edit: it even states at the end of the article how much money they made

https://en.wikipedia.org/wiki/Ship_of_Theseus

It helps to see your enemies as victims, who are not as in control of their habits as you are, for whatever reason. Just imagine, if a child didn’t have the right idea, you wouldn’t scream at it, but patiently try to convince it by spreading the facts.